The shops’ media browser terminals are used by hundreds of customers every day. Taking care of that, our multi-level supervision concept provides a maximum of system stability and accessibility.  

All locations are checked daily for functionality by our second level support. That solves more than 50% of all problems before they occur.  

Our first level support offers an uncomplicated international hotline service where you can post malfunction notifications  via telephone.

Specially designed recover methods within the software help to solve the majority of all alert messages online.  

Beyond that, our systems are delivered with a three year warranty, expandable to six years if desired.